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Computer telephony integration
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261	Envision Customer Success Story Improving Agent Performance through Monitoring, Coaching and Training The goal of our research was to evaluate the impact that the BOK Financial Corporation experienced following their imp Add to Reading List Source URL: www.envisioninc.com Language: English - Date: 2015-04-17 16:19:22 Telephony Call centre Skill E-learning Education Civil Service Retirement System Computer telephony integration
262	Conversational Virtual Call Agents powered by Artificial Intelligence VPI VirtualSource is a revolutionary pay-as-you-go hosted solution that leverages intelligent, conversational virtual agents in the cloud. This proven Add to Reading List Source URL: www.promero.com Language: English - Date: 2014-04-13 20:10:55 Cloud computing Computer telephony integration Electronic engineering Information technology management Customer experience management Business Customer experience
263	Call Recording & Quality Management Solutions Why Majuda Voice™? Today’s customers demand increasingly higher standards of service. This and the ever-constricting challenges of corporate governance and regulatory c Add to Reading List Source URL: www.promero.com Language: English - Date: 2014-04-08 20:24:25 Customer experience management Automation Information technology management Call centre Electronic engineering Customer support PanTerra Networks Call-recording software Technology Computer telephony integration Telephony
264	CallCenter@nywhere Hosted Multi-Contact Channel Service On Demand deliver more Your customers are demanding multi-channel access, easy self-service, and 24x7availability. Defining a cost-effective contact strategy can b Add to Reading List Source URL: www.promero.com Language: English - Date: 2014-04-08 20:38:23 Call centre Computer telephony integration Interactive voice response Voice over IP Voice-mail Sales Email PanTerra Networks Electronic engineering Telephony Electronics
265	Customer Case Study “I recommend MegaPath Hosted Voice to any small-to-medium organization that wants to consolidate its voice system. It is ideal for Playworks because we can be a unified organization across all our o Add to Reading List Source URL: www.megapath.com Language: English - Date: 2015-04-13 19:49:16 Business telephone system Computer telephony integration Playworks
266	Customer Case Study “MegaPath Hosted Voice is a much more robust and effective system than a traditional PBX phone system. You get a lot more scalability and a lot more flexibility. It allows us to tie all our sales of Add to Reading List Source URL: www.megapath.com Language: English - Date: 2015-04-13 19:49:16 VoIP phone Telephony Business telephone system Computer telephony integration
267	Envision Customer Success Story One of the Largest Hospitals in New England Improves Data Quality and Agent Training with Envision Click2Coach® One of the largest hospitals in New England utilizes a centralized inbound Add to Reading List Source URL: www.envisioninc.com Language: English - Date: 2014-12-15 11:28:04 Call centre Envision Centricity Customer experience Business Customer experience management Computer telephony integration Telephony
268	Answer Path is powerful, easy-to-use help desk software for creating decision trees. Create Your Own Decision Trees You can create fully automated customer service software tools for your agents, to Add to Reading List Source URL: www.answerpath.com Language: English - Date: 2014-04-02 17:23:43 Telephony Call centre Business Marketing Technology Customer experience management Help desk Computer telephony integration
269	KX-TDE100/200 Converged IP-PBX Intelligent, Versatile Communications Solutions Enhance your business with a solution designed to meet your needs with mobility, Add to Reading List Source URL: www.netcom-activ.ro Language: English - Date: 2012-02-06 14:24:54 Voice over IP Computer telephony integration Business telephone system IP PBX VoIP phone Voice-mail Bluetooth K Mobile VoIP Telephony Technology Electronic engineering
270	opinion OPINION CTI Alive and Well W Add to Reading List Source URL: www.occidental.com.au Language: English - Date: 2003-12-21 23:24:48 Screen pop Call centre Business telephone system CT Connect Automatic call distributor Telephony Computer telephony integration Electronic engineering

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